To demonstrate that the New Star Team understands the need for reliability of lighting products in demanding Environments, we offer the New Star Promise. Our promise will repair or replace any High Abuse, Behavioral Health, or Correctional luminaires when installed according to our instructions for the life of the original installation if the fixture should fail due to physical abuse.
*Fixture must be installed according to manufacturer’s instructions. Exclusions to the New Star Promise are gunfire and chemical reactions.
Click HERE for complete New Star Warranty Document.